{"xsrfToken":"BIR8-WFLQ-7L1Q-VZC3_43bc64ce906665089dce8babc127ed77b808005f_lout","branding":{"id":"5","key":"ms","name":"Mail Sortation","portalBaseUrl":"/servicedesk/customer/portal/5"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/9775e097-f456-4358-a9fb-f164a5728243/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyOWE2NmMwOS1lMzk0LTQyOTgtODMxOS1lY2FkM2ZlYmE2NDAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk3NzVlMDk3LWY0NTYtNDM1OC1hOWZiLWYxNjRhNTcyODI0MyI6WyJyZWFkIl19LCJleHAiOjE2ODAyMjkwMjAsIm5iZiI6MTY4MDIyODQyMH0.iJDG9KafJ6TcwXmufWOIQN0FIiQVmiU12jLFpCe5Qmg&client=29a66c09-e394-4298-8319-ecad3feba640&mode=fit","logoId":"9775e097-f456-4358-a9fb-f164a5728243","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Suran Help Desk","sharedPortalName":"Suran Help Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"uk-UA":{"localeDisplayName":"Ukrainian (Ukraine)"},"en-US":{"helpCenterTitle":"Welcome to the Suran Help Desk","sharedPortalName":"Suran Help Desk","localeDisplayName":"English (United States)"},"no-NO":{"localeDisplayName":"Norwegian (Norway)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"is-IS":{"localeDisplayName":"Icelandic (Iceland)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"cs-CZ":{"localeDisplayName":"Czech (Czechia)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"},"hu-HU":{"localeDisplayName":"Hungarian (Hungary)"},"de-DE":{"localeDisplayName":"German (Germany)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"sk-SK":{"localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"it-IT":{"localeDisplayName":"Italian (Italy)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"ro-RO":{"localeDisplayName":"Romanian (Romania)"},"sv-SE":{"localeDisplayName":"Swedish (Sweden)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"fr-FR":{"localeDisplayName":"French (France)"},"vi-VN":{"localeDisplayName":"Vietnamese (Vietnam)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"5","key":"ms","projectId":11802,"serviceDeskId":5,"name":"Mail Sortation","description":"<p>Welcome! You can raise a request for Mail Sortation using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":false,"reqTypes":[{"id":"51","name":"Mail Sortation Request","descriptionHtml":"<p>Thank you for using our discount Mail Sortation Service. Before completing this form, please make sure you have read the <a href=\"https://help.suran.com/cdm/membership/discount-mailing\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">instructions for using the Mail Sortation Service</a>. We will return the labels, postage statement, and other information within 2-3 business days.</p>","callToAction":"Mail Sortation Request","introHtml":"<p>Request discount mail sortation (USPS)</p>","icon":13987,"iconUrl":"https://suran.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13987","groups":[17],"key":""},{"id":"52","name":"Email Request","descriptionHtml":"","callToAction":"Email Request","introHtml":"","icon":13952,"iconUrl":"https://suran.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13952","groups":[],"key":""}],"reqGroups":[{"id":17,"name":"General"}],"orderMapping":{"17":[51]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":51,"projectId":11802,"form":{"name":"Mail Sortation Request","descriptionHtml":"<p>Thank you for using our discount Mail Sortation Service. Before completing this form, please make sure you have read the <a href=\"https://help.suran.com/cdm/membership/discount-mailing\" class=\"external-link\" rel=\"nofollow noreferrer\">instructions for using the Mail Sortation Service</a>. We will return the labels, postage statement, and other information within 2-3 business days.</p>","callToAction":"Mail Sortation Request","intro":"<p>Request discount mail sortation (USPS)</p>","instructions":"<p>Thank you for using our discount Mail Sortation Service. Before completing this form, please make sure you have read the <a href=\"https://help.suran.com/cdm/membership/discount-mailing\" class=\"external-link\" rel=\"nofollow noreferrer\">instructions for using the Mail Sortation Service</a>. We will return the labels, postage statement, and other information within 2-3 business days.</p>","icon":13987,"iconUrl":"https://suran.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13987","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","fieldId":"customfield_13145","fieldConfigId":"13645","label":"Organization","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"jira-text-renderer"},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Mail Sortation Request"]},{"fieldType":"text","fieldId":"customfield_10505","fieldConfigId":"10711","label":"Contact Phone Number","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"radio","fieldId":"customfield_13130","fieldConfigId":"13630","label":"Type of Mailing","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"13026","label":"Letter","selected":false,"children":[]},{"value":"13027","label":"Flat","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"select","fieldId":"customfield_13132","fieldConfigId":"13632","label":"Giving/Contribution Statement Receipt","description":"Is this mailing for giving/contribution statements or receipts?","descriptionHtml":"<p>Is this mailing for giving/contribution statements or receipts?</p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"13031","label":"Yes","selected":false,"children":[]},{"value":"13032","label":"No","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"radio","fieldId":"customfield_13131","fieldConfigId":"13631","label":"Sort Type","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"13028","label":"Automation","selected":false,"children":[]},{"value":"13029","label":"Non-Automation","selected":false,"children":[]},{"value":"13030","label":"Periodical","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","fieldId":"customfield_13124","fieldConfigId":"13624","label":"Piece Height (in.)","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_13125","fieldConfigId":"13625","label":"Piece Width (in.)","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_13126","fieldConfigId":"13626","label":"Piece Thickness","description":"The number of pieces that will fit into a 1 inch stack","descriptionHtml":"<p>The number of pieces that will fit into a 1 inch stack</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_13127","fieldConfigId":"13627","label":"Piece Weight (oz.)","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_13123","fieldConfigId":"13623","label":"Number of Pieces (approximate)","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"date","fieldId":"customfield_13128","fieldConfigId":"13628","label":"Expected Mailing Date","description":"Must be within the next 30 days. Please allow 2-3 business days to process this request.","descriptionHtml":"<p>Must be within the next 30 days. Please allow 2-3 business days to process this request.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_13129","fieldConfigId":"13629","label":"Final Label Dimensions","description":"You can also provide an Avery® label number. Labels need to be 2-up, such as Avery 5161, 5162, or 5163.","descriptionHtml":"<p>You can also provide an Avery® label number. Labels need to be 2-up, such as Avery 5161, 5162, or 5163.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Mailing Data and Documentation","description":"Upload your export from CDM+ and any documentation you normally take with mailings to the post office.","descriptionHtml":"<p>Upload your export from CDM+ and any documentation you normally take with mailings to the post office.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Notes","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/5/create/51","requestValidateBaseUrl":"/servicedesk/customer/portal/5/validate/51","calendarParams":{"firstDay":0,"date":"2023-03-30T22:07:00-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":true,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyOWE2NmMwOS1lMzk0LTQyOTgtODMxOS1lY2FkM2ZlYmE2NDAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTgwMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE2ODAyMjk2MjAsIm5iZiI6MTY4MDIyODQyMH0.X6ktbf3ie0X6zli_mmhMfNtfDVAlJQcPX8FvizgNwx8","targetCollection":"upload-project-11802","endpointUrl":"https://api.media.atlassian.com","clientId":"29a66c09-e394-4298-8319-ecad3feba640","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=suran","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BIR8-WFLQ-7L1Q-VZC3_43bc64ce906665089dce8babc127ed77b808005f_lout","baseUrl":"https://suran.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"20971520","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"29a66c09-e394-4298-8319-ecad3feba640","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}